AEG 21604 G Bedienungsanleitung Seite 125

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Customers
Renewable Energy Solutions segment's products and solutions are marketed to a broad variety of custom-
ers globally. The segment's five largest customers accounted for 67 % and its ten largest customers for
approximately 88 % of its revenues in 2009. They include traditional suppliers, integrators and new en-
trants to the market. In 2009, Renewable Energy Solutions generated 32 % of its revenues from customers
based in Europe, 27 % of its revenues from customers based in the USA and 41 % of its revenues from
customers based in Asia.
AEG PS Group offers its Energy Efficiency Solutions to a broad range of industrial customers located
throughout the world, in particular Europe, Asia and the Middle East with a growing presence in the
Americas, including end-users, global engineering firms, specialized contractors, telecom OEMs and ser-
vice providers. In 2009, the division's products were sold to over 500 customers in 95 countries. Its ten
largest customers accounted for approximately 43 % of its revenues in this segment in 2009. In 2009,
63 % of its revenues in the Energy Efficiency Solutions segment were generated with customers based in
Europe, 4 % of its revenues with customers based in USA, 11 % of its revenues with customers in Middle
East and 21 % of its revenues with customers based in Asia.
Employees
AEG PS Group (including skytron) had a total of 1,516 employees, including permanent and temporary
employees, as at 30 September 2010. The table below provides a breakdown of the number of employees
per business segment:
AEG PS Group headcount (overview as of 30 September 2010)
Category
Energy Effi-
ciency Solu-
tions
Renewable
Energy
Solutions
Shared
Total
Direct functions
Direct manufacturing ............... - - 424 424
System engineering ................. - - 103 103
Direct apprentices/trainees ...... - - 31 31
Direct total ............................... - - 558 558
Indirect functions
Executive management ............ 8 3 5 16
Sales and marketing ................. 150 25 0 175
Supply chain ............................ 120 12 2 134
Research and Development ..... 105 50 0 155
Service/quality control
1
........... 228 30 1 259
General and administrative
2
.... 122 20 6 148
Other
3
...................................... 42 24 5 71
Indirect total ............................ 775 164 19 958
AEG PS Group total .............. 775 164 577 1.516
1
Includes service and installation as well as quality and qualification.
2
Includes accounting and controllers, human resources, general and administrative and information technology.
3
Includes strategic business unit and Communications.
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