7. TROUBLESHOOTING
Problem Possible cause and remedy
You cannot start the ap-
pliance or operate it.
• You touched 2 or more sensor fields at the same
time. Only touch one sensor field.
• There is water or fat stains on the control panel.
Clean the control panel.
• Start the appliance again and set the heat setting
in 10 seconds.
• The child safety device or key lock or Stop+Go
operates. See the chapter Operating the appli-
ance.
A sound operates when
the appliance is off.
You covered one or more sensor fields. Uncover the
sensor fields.
The residual heat indica-
tor does not come on.
The cooking zone is not hot because it operated
only for a short time. If the cooking zone is sup-
posed to be hot, speak to the After Sales Service.
Heat setting alternates The Power management is active. See the section
Power management.
A sound operates and
appliance starts and
stops again. After 5 sec-
onds one more sound
operates.
You covered . Uncover the sensor field.
comes on
• The automatic switch-off operates. Stop the ap-
pliance and start it again.
• Overheating protection for the cooking zone op-
erates. Switch off the cooking zone. Switch on the
cooking zone again.
comes on
• No cookware on the cooking zone. Put cookware
on the cooking zone.
• Not correct cookware. Use the correct cookware.
• The diameter of the bottom of the cookware is
too small for the cooking zone. Move cookware
to a smaller cooking zone.
and number come on
There is an error in the appliance.
Disconnect the appliance from the electrical supply
for some time. Disconnect the fuse from the electri-
cal system of the house. Connect again. If
comes
on again, speak to the After Sales Service.
ENGLISH 15
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